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Sisumari (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and store personal information when you interact with sisumari.com or purchase products from us.
We may collect personal information including, but not limited to:
* Name
* Email address
* Phone number
* Billing and delivery address
* Payment information (processed securely via third-party providers)
* Artwork files and order details
* IP address, browser type, and device information
* Communications with us (emails, messages, support requests)
We only collect information that is reasonably necessary for our business operations.
We collect personal information when you:
* Place an order on sisumari.com
* Contact us via email or website forms
* Upload artwork or files
* Subscribe to updates or marketing communications
* Browse or interact with the website (via cookies and analytics tools)
We collect and use your personal information to:
* Process and fulfil orders
* Produce custom printed products
* Communicate about orders, deliveries, or enquiries
* Provide customer support
* Improve our website and services
* Meet legal and regulatory obligations
* Send marketing communications (where consent is provided)
We may disclose personal information to third parties where necessary, including:
* Payment processors
* Courier and delivery providers
* Website hosting and IT service providers
* Professional advisers (accountants, legal advisers)
* Government or regulatory authorities where required by law
We do not sell, rent or trade personal information.
Some third-party service providers (such as payment gateways or website services) may store data overseas.
Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in accordance with Australian privacy laws.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
These steps include:
* secure website protocols
* restricted access to personal data
* reputable third-party service providers
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You may request access to, or correction of, personal information we hold about you.
Requests should be made in writing using the contact details below. We may require identity verification before responding.
sisumari.com uses cookies and similar technologies to:
* improve website functionality
* analyse website traffic
* understand user behaviour
You can disable cookies through your browser settings, however this may affect website functionality.
We may send marketing communications if you have opted in or where permitted by law.
You may unsubscribe from marketing communications at any time by using the unsubscribe link or contacting us directly.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. You should review their privacy policies separately.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
We may update this Privacy Policy from time to time.
The current version will always be published on sisumari.com. Continued use of the website constitutes acceptance of any updates.
If you believe we have breached your privacy rights, you may contact us using the details below.
We will investigate complaints promptly and in accordance with Australian privacy laws.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Sisumari Website: sisumari.com
Email: info@sisumari.com
